Refund Policy

Last Updated: June 2026

At StrikeTide™, customer satisfaction is important to us.

Returns

You may request a return within 7 days of receiving your order.

To qualify for a return:

• Item must be unused
• Item must be in its original packaging
• Item must be in resellable condition

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery.

Refund Process

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed to your original payment method.

Non-Returnable Items

• Gift cards
• Personalized products
• Items damaged through misuse

Contact

Email: info@striketide.co.za